Returns & Exchanges
At TANGY SHOP, we strive for 100% satisfaction with every flavorful bite. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect within 7 days of delivery.
Inspect Your Order
Upon delivery, please immediately check your items for any signs of damage, leakage, or incorrect packaging to ensure quality standards were met.
Contact Support
Email our support team at hello@tangyshop.com with your order number and clear photos of the damaged items or discrepancies within 48 hours of receipt.
Review Process
Our quality assurance team will review your claim within 2 business days to verify the issue and determine the best resolution for your specific case.
Receive Resolution
Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing